Hardware and Software

For private persons: Name and Email address, and in Email body please add your phone number and the delivery address.
For businesses: Name and Email address and in Email body please add name of contact person name of the company, delivery address, phone number and VAT number (if applicable).

Normally within one business day, latest up to 48 hours related to the order confirmation time.

We usually use the services of bpost and/or GLS and it usually takes 2-3 business days to be delivered on your address. The information will be shared with you by our customer service representative at the time of contacting you. We will take all the necessary steps to proceed the order smoothly to your address.

If you are making the order for the first time, nevetheless you are making an order in your personal name or on behalf of the company, when contacting you and checking the personal and/or company details, our customer service will prepare an offer related to your order and ask you to make a prepayment. If you are already an ITAF’s customer, then the payment can be made upon delivery. More information about the payment details you will receive from our customer service and your personal account manager.

Yes in both cases, nevertheless you are VAT (1 year warranty) or non-VAT customer (2 years warranty).

Yes, ITAF can provide you an on site or remote assistance with setting up the work stations (phisical installation), operating system installation, licencing and other applications and software pltforms needful for your business or private use (f.e. windows 10 Pro, office 365 suite, hosting services, antimalware, firewalls and other ICT infrasturcture services).