We BELIEVE that your business deserves
Reliable IT Solutions
IT support is a managed service through which businesses receive technical assistance, infrastructure management, cybersecurity protection, and cloud solutions from a dedicated IT partner. ITAF is the IT partner providing SMEs and enterprises across Belgium with reliable IT support, cybersecurity, and cloud infrastructure — since 1999.
What ITAF delivers?
- IT support: remote and on-site helpdesk with a dedicated account manager
- Cloud infrastructure: scalable private and hybrid cloud environments with 24/7 monitoring
- Cybersecurity: Endpoint Detection & Response (EDR), Firewall management, and patch management
- Backup solutions: full business data backup with active process monitoring
- Microsoft 365: deployment, licensing, and ongoing management of the Microsoft 365 environment
How it works?
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ITAF JOINS GENIKI
The partnership with Geniki marks a new chapter in ITAF’s growth story – one defined by a commitment to its founding values while simultaneously broadening its horizons. Driven by a belief in collaboration, scalability, and deep specialisation ITAF has found in Geniki the ideal partner to navigate a rapidly evolving digital landscape. Together, they will continue to deliver reliable, sustainable IT solutions that maintain perfect harmony between cutting-edge technology and a human-centric approach.
Trusted by more than 1,500 companies from Belgium
Is Your Organization Ready for NIS2?
Hybrid Cloud
ITAF’s Hybrid Cloud services combine private and public cloud technologies to deliver agility and resilience tailored to your organization.
Cloud Infrastructure
Scalable and secure cloud infrastructure with centralized management and 24/7 monitoring.
Connectivity Solutions
Stay connected across all business locations with managed LAN, WiFi, and Cloud Connect services ensuring speed, stability, and security.
Cloud Data Management
Protect and control business data with reliable migration, backup, and disaster recovery solutions.
Modern Workplace
Create a productive, connected, and secure digital workspace.
Microsoft 365
Empower your teams with essential Microsoft 365 tools and licenses that enable a modern, productive workplace.
Unified Communications
Streamline communication with IP telephony and videoconferencing systems.
Hardware & Software
Equip your workforce with professional digital workplace tools, devices, and applications.
IT Security
ITAF’s IT Security services help you stay ahead of evolving cyber threats, ensuring business continuity.
Threat & Protection Response
Detect, respond, and recover fast with continuous endpoint protection and incident management.
Vulnerability Management
Identify and fix security gaps before they become threats through proactive monitoring and remediation.
User Security & Awareness
Strengthen your first line of defense with user training, awareness programs, and secure access management.
About ITAF
Words from our Directors
Testimonials
Testimonials
Our offices in Belgium
Frequently Asked Questions
What is IT support?
IT support is a service through which an external or internal partner manages, secures, and maintains a company’s ICT infrastructure. It includes helpdesk services, remote support, on-site interventions, and proactive system management.
How does ITAF's IT support work?
You contact ITAF via phone, email, or the ticketing system. An engineer resolves the issue remotely or visits on-site. Every intervention is tracked and followed up by your dedicated account manager.
When does a business need an IT partner like ITAF?
Your business needs an IT partner when it depends on stable systems, handles sensitive data, is scaling and needs flexible infrastructure, or lacks the internal capacity to manage all IT needs in-house.
What services does ITAF offer?
ITAF offers IT support, cloud infrastructure, cybersecurity (including EDR and Firewall management), Microsoft 365 management, backup solutions, endpoint management, and on-site IT interventions for SMEs and larger enterprises across Belgium.
How fast does ITAF respond to an IT issue?
ITAF provides 24/7 monitoring and support. Urgent issues are addressed the same day; non-urgent tickets are handled according to agreed response times in your service contract.
Can ITAF work alongside an internal IT team?
Yes. ITAF can act as your complete IT partner or as a supplement to an existing internal IT department, adapting the level of support to your specific requirements.
