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Contact
ICT Service Center in Ghent

Frans Van Ryhovelaan 325,
9000 Ghent, Belgium

+32 9 277 90 00

Monday to Friday: 9 AM - 6 PM

Contact Ghent

ICT Service Center in Roeselare

Meensesteenweg 699,
8800 Roeselare, Belgium

+32 51 61 34 72

Monday to Friday: 9 AM - 6 PM

Contact Roeselare

ICT Service Center in Turnhout

Melkerijstraat 1,
2340 Turnhout, Belgium

+32 14 61 07 29

Monday to Friday: 9 AM - 6 PM

Contact Turnhout

ICT Service Center in Leuven

Wilselsesteenweg 257,
3010 Leuven, Belgium

+32 16 98 01 64

Monday to Friday: 9 AM - 6 PM

Contact Leuven

ITAF Office in Brussels

Excelsiorlaan 15,
1930 Zaventem, Belgium

+32 2 613 09 82

Monday to Friday: 9 AM - 6 PM

Contact Brussels

ITAF Office in Antwerp

Haïfastraat 6,
2030 Antwerp, Belgium

+32 33 02 48 34

Monday to Friday: 9 AM - 6 PM

Contact Antwerp

ITAF Office in Leuven (De Hoorn)

Sluisstraat 79,
3000 Leuven, Belgium

+32 16 98 01 64

Monday to Friday: 9 AM - 6 PM

Contact Leuven Office

ITAF Office in Belgrade

Durmitorska 1,
11000 Belgrade, Serbia

+381 11 404 99 30

Monday to Friday: 9 AM - 5 PM

Contact Belgrade

ITAF Office in Novi Sad

Jovana Subotića 1,
21000 Novi Sad, Serbia

+381 11 404 99 30

Monday to Friday: 9 AM - 6 PM

Contact Novi Sad

Support page

Don’t worry about the incidents, our team of high qualified ICT specialists, consultants and Service Desk ninjas has got your back!

Create a ticket: (service.itaf.eu)
Call us: +32 9 277 90 00
Email us: info@itaf.eu

Can’t create tickets? Fill the form below and ask to get an account. If our specialist needs to remotely control your PC, he or she will ask you to run our remote control software and help you in no time.

24/7 Support

Our support service is always available. Outside office hours, in the weekend, on public holidays. More information about this can be found on our Contact pages. Let our experts guide you Rely on the knowledge and experience of ITAF IT partner, just like hundreads of companies and organizations already do today. Contact us and send your query.

References

What our customers say about us

In 2017, we decided to carry out a complete revision of our IT system. We chose ITAF to install a new server (cloud based) as they came across with most confident and also prices were competitive compared to other players in the market. They prepared all, from start to end, going from installation of new internet lines at all our sites to full installation of the server. When we moved to our new building in March 2018, ITAF created a smooth transition for all IT matters. ITAF also maintains many of our software packages, ranging from standard software (e.g. Office 365) as a support to our partners for specific software.

Tinneke Van ThienenSite Manager, North Freeze

ITAF had/has a significant role in installation and maintenance of our servers, maintenance and supply of hardware, backup and updates of software, as well as providing answers to daily questions and quarterly review of our IT systems.

Tinneke Van ThienenSite Manager, North Freeze

The stability of an IT system cannot be overrated these days. Especially with all information (both software and data) in the cloud, we were somewhat scared to jump into... but nevertheless, we are very happy with this system! If there are problems, the ticketing system is a good way to handle issues that are not urgent. With the remote system, IT engineers can help from a distance to solve issues. When really urgent, people in Ghent are there to come over and solve the issues as soon as possible.

Tinneke Van ThienenSite Manager, North Freeze

ICASA has engaged ITAF, already since 2016, to provide professional datacenter services including network connectivity, security, 24/7 monitoring in a private cloud services setup in the Antwerp (ADC) and Brussels (BDC) Datacenters in a redundant setup required for the ICASA Suite. In 2018 ICASA has requested ITAF to deploy additional secured virtual processing power, server and storage capacity in the ICASA ITAF Private Cloud based on a flexible software defined datacenter setup. In a joined effort, the ICASA and ITAF teams will continue to improve the private cloud services platforms with state-of-the-art solutions.

Eric VernaeveInternational Business Development Manager, ICASA

Towards services ICASA can rely on the extensive ICT support and consultancy experience of the ITAF consultants and engineers including hands-on datacenter services and business service monitoring.

Eric VernaeveInternational Business Development Manager, ICASA

ICASA strongly appreciates the efficient approach, competences and experience in delivering robust managed cloud services. As such ITAF provides added value with a team that thinks along with the ICASA system engineers and SaaS solution consultants and correctly addresses and solves the required challenges of today’s modern cloud service requirements.

Eric VernaeveInternational Business Development Manager, ICASA

Engagement with ITAF and BUUR cvba (BUreau voor URbanism) - a leading multidisciplinary team of passionate urbanists, architects, landscape architects, spatial planners and mobility experts started in July 2019. In a very short time, ITAF was able to comprehend the challenges we are facing in the future. We appreciate very much the speed and efficiency of ITAF in the individual daily support and the support in specific (infrastructural) needs.

Nina ReyntjensLandscape Architect, BUUR

Our cooperation stands for (proactive) server management, monitoring and maintenance, hardware management (ITAF is also a reseller partner for hardware), telephony, cloud secure network management: Network infrastructure, WiFi, VPN on different locations. ITAF services towards BUUR can be seen in daily user monitoring through secure desktop management tool, daily ICT support for all users (50+) through a ticketing system and weekly with on-site support, cloud services (data backup) and consultancy when desired on different topics.

Nina ReyntjensLandscape Architect, BUUR

ITAF is open to think out of the box, to reflect together with us on possible solutions that will suit us better than standard methods. First, we had to adapt ourselves to the clean and structured method they handle tickets and issues, but after a short while we realized that this is a very clear, swift and correct way to handle problems for a big team with a complex IT-system. We are convinced that ITAF can help us to make our business more efficient and believe that they are able to roll out customized IT-solutions for our specific future needs.

Nina ReyntjensLandscape Architect, BUUR